IT News and Information Blog

Seems like it really is the pits of Dell now. You're not the first I've heard complain about the unreliability of their computers.

I all most bought one of those, guess I should try someone else :)

A similar thing happened to me although the caller (Dave - with a strong Asian accent!) didn't claim to be from Microsoft.
He said he was from the technical support team and they had discovered a fault on my computer. Since many people who aren't technically minded take out this kind of cover when purchasing a computer he may well have convinced them to perform tasks that would have given him access to their details or allowed him to plant a virus.

When I demanded to know which company he was from he gave me a name and told me to look it up. I found a couple of hits on Google, but anyone can put up a fake web site.
It's a shame the police can't do more against these scammers. Thanks for alerting people on your site.

Facebook is definitely not the place to exchange personal / confidential information. This is good advice for anyone using social networking sites.